Melanie Bugg: My Time at SERCO

A great place to work.

I was very fortunate to do my internship with SERCO. They have been a wonderful company to work for and the people have been great. When I first started, I was in Safety classes with Shane. He was very thorough, and I learned many things about industrial safety that I never knew. Then I got to have more training through Frank Phillips college in their Safety Training Center. I had a general course about overall industrial safety, and site-specific training for Chevron Phillips and Solvay. I also got to run a man lift and touch the top of a light pole. I must admit I was a little scared and nervous being that high I up, but it was fun.

Most of my internship is has been at SERCO’s sister company Star Rentals working with Rocky, Kip, and all the guys. There I have been renting construction equipment and selling industrial supplies. I have learned about different pieces of heavy and light equipment. It has been a challenge because every piece of equipment has lots of different names. (Like I never knew that a that a certain piece of equipment that I had called a Bobcat, was called a Skid Steer.)  So, when people called in to ask for certain equipment I had to ask if it had another name so that I could look it up. And I never knew how much stuff a person needed for some jobs. They come in needing glasses, face shields, tools, gloves, etc., and we sell it. I had to learn what they were asking for (because all that stuff has multiple names also), and where it was in the store.

I learned the computer system so that I could make and pull up the tickets for everything we rent and sell. I talk to customers on the phone and in the store. I have learned to print and file tickets and help put away stock we get in and enter it into the computer.

I have really enjoyed my internship. It has been great working with everyone and meeting so many people. I have learned so much, and hope to learn more before I’m finished.

Cranes we rent.

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